(And why your shop will thank you for finding one)
Let’s be honest: When you hear “retail consultant” do you picture a stranger charging about your shop, drawing up spreadsheets and waxing lyrical about mystery shopping? Or perhaps just drinking coffee and offering opinions in boutique lighting?
Good news: you’re not alone. And better news – I am a retail consultant, and I’m here to spill the beans (fairtrade and locally roasted, obviously). So let’s clear this up, shall we? Because was I actually do is far more magical…
Why Independent High Street Stores Need a Fairy Godmother
Minus the wand… but with a very efficient notebook.
If you’re an independent retailer in a small town or village – especially one tucked away in beautiful Yorkshire – and you’re wondering how to turn your lovely shop into a consistently profitable, feel-good experience for your customers and team… then you’re my kind of client.
At Sarah Lewis & Co., I help shopkeepers who didn’t sign up for spreadsheets, staff drama, or silent Saturdays on the shop floor. You opened a boutique or gift shop or lifestyle haven because you love products, people, and place. Somewhere along the way, the sparkle got buried under stockroom chaos, rota headaches, and inconsistent footfall.
That’s where I come in. Your personal retail strategist, cheerleader and fixer of all things on the shopfloor.
Here's What A Retail Consultant (That's Me) Does:
- Craft Unforgettable In-Store Experiences: Through customer service training and simple sales strategies, we’ll transform footfall into full baskets. No pushiness. Just smart, human-centred service that makes people say “I love coming in here.”
- Empowering Your Team: Staff management doesn’t have to mean passive-aggressive notes by the till. I help you build a happy, confident team who know exactly what’s expected – and deliver it with heart.
- Personalise Your Business: We dig into what makes your shop, your team, and your customers special. Bland, generic advice? Not here!
- Streamlining Your Systems: From daily checklists to stock flow, I introduce elegant, no-fuss systems that help you spend less time fire-fighting and more time delighting your customers (or enjoying your day off… imagine that).
- Driving Consistent Sales: Forget feast-or-famine; let’s make your revenue as reliable as your morning cup of Yorkshire tea (or latte).
The Sarah Lewis & Co. Difference: Boutique Consultancy, Not Big Biz Buzzwords
- Practical, Personal, Profitable: I don’t sell fairy godmother dust, just retail strategies shaped for local businesses.
- Human-Focused Approach: Support for you (and your staff!) that feels like a friendly chat – not a frosty, disconnected audit.
- A Beautiful Brand: Your shop should look as good as it feels to visit. From tweaks to full store transformations, we make retail beautiful and fun again.
- Reviving the High Street: My mission? To make our towns and villages sparkle by helping you shine.
In Real Life: From “Just About Managing” to Actually Thriving
If you own or manage an independent shop on a British high street and want…
- More happy customers
- More buzz and more sales
- More joy (and fewer headaches) in your work
…then you’ve just found your friendly neighbourhood retail strategist. I promise not to redecorate your shop in alarming shades of orange (unless that works for you).
Whether it’s a single strategy session, a full store audit, or a long-term coaching package, my aim is always the same: to help you fall back in love with retail – and make it profitable again.
Not Sure If It’s For You?
Here’s a quick checklist. If you’re:
✅ An independent shop owner trading less than 5 years
✅ Based in a UK town or village (hello, rural retail charm)
✅ Selling fashion, homeware, gifts, or lifestyle products
✅ Dealing with inconsistent sales, quiet days, or team tension
✅ Ready for friendly, practical, non-corporate help…
Then we should probably talk.
So, What's Next?
Running an independent shop is hard – but it should never be lonely. Ready to fall back in love with your business and shake the dust off your sales? Let’s make your shop the talk of the high street for all the right reasons.
Book a free call. No pressure, no jargon – just a warm chat about how to make your shop the beautiful, bustling business it was always meant to be.
Because retail done well is magical.
