Our Services
Helping independent retailers turn beautiful shops into profitable businesses
Discover how we can help your business thrive.
Running a shop wasn’t meant to feel this stressful. You didn’t open your doors to drown in rotas, worry about footfall or second guess every decision.
I’m here to help you turn the overwhelm into clarity – and get your shop running smoothly, beautifully and profitably again.
Start with a free 20 minute discovery call and let’s talk about your shop, your goals and where you need support most.
Why Shop Owners Put Off Getting Help (and Why That's Holding You Back)
If you’ve ever thought:
- “I can’t afford consultancy right now.”
- “I don’t have the time.”
- “I’m not sure it would make a difference in a small town like mine.”
- “I’m embarrassed to ask for help – it feels like failing.”
You’re not alone. I hear these worries all the time.
But, here’s the truth: the shops that get help early are the ones that thrive.
I won’t hand you jargon or generic plans. I’ll give you practical, shop floor advice that save you time, makes you money and builds your confidence.
New! The Limited Time 1 Month Package - £500 (Normally £750)
One focused month. One priority area. Real progress.
For independent retailers ready to take action, I’m currently offering a special 1-month intensive support package:
What’s included:
- Retail audit – a review of your shop floor, customer service and systems
- A Clear Written Report Report – outlining what’s going on with tailored feedback and clear recommendations
- One Focus Issue – we’ll pick the biggest challenge in your shop and tackle it head-on
- 4 × 1-hour sessions – in person or over video call
- Direct access to Me – via phone or voice message between sessions for quick guidance.
Your investment:
£500 for 4 weeks of practical retail support (limited time)
Continue afterwards at £2,000/month on a rolling basis (cancel anytime with 30 days’ notice)
Friendly, practical, boutique support—tailored to small high-street retailers. No fluff. Just what works.
How It Works
- Book your free 30 minute call via my Calendly link
- We’ll chat about your shop, your challenges and your goals
- If we’re a good fit, you can lock in your £500 month of hands-on support
- We start making immediate changes that you can see, feel and measure.
Why Work With Me?
Because I’ve been there. I’ve worked the shop floor, led retail teams, and helped independent shops just like yours turn browsers into buyers.
I know what it feels like to juggle too many hats, worry about sales and wonder if you’re doing it all wrong. My job is to make retail feel joyful and profitable again.
Think of me as your retail best friend with a strategy plan in her back pocket.
And When You're Ready to Take Things Further:
Consistent, hands-on support to keep your shop thriving
Ongoing Monthly Support - £2,000 / month
What it looks like:
In-store coaching and training for you and your team
Quarterly VM refreshes and seasonal changeovers
Service standards, checklists, and simple daily systems
Light forecasting and stock flow rhythm
On-call advice when the unexpected happens
Who it’s for:
Owners who want a steady partner to keep the standards high, the team confident, and the shop performing through the seasons.
Need Some Quick Advice? Book in a
Power Hour - £95
Perfect for: a focussed hour long session dedicated to your questions or if you’re looking for a second opinion, or sense-check before a seasonal shift.
What My Clients Say
Talking To The "What Ifs"...
“What if I can’t afford it?”
My goal is to make you money, not cost you money. Even one small change (like raising average spend per customer) can cover your investment.
“What if I don’t have the time?”
Our sessions are focussed and practical and work around you. Everything we do is designed to save you time in the long run.
“What if my shop is too small?”
Independent shops are my specialty. Small size = more flexibility and bigger impact from simple changes.
“What if my staff resist?”
I train with encouragement, not criticism. Your team will lave feeling more confident, not less.
“What if the problem is me?”
It’s not you. Running a shop is hard work – but you don’t have to do it alone anymore.
Let's Thrive Together
Ready to See Your Shop Differently?
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Whether you want more customers through the door, more confidence in your team or more profit at the till - it starts with a conversation.
Book your free 30 minute discovery call today and let's make your shop thrive.
Our Services
How we can help
Personalised Consultation
We provide tailored consultations and audits to assess your unique needs and develop effective strategies to enhance your retail approach.
In-Store Experience Enhancement
We focus on creating immersive shopping experiences that engage customers and build strong connections with your brand.
Staff & Management Training
We work with your team to provide the skills and information they need to delivery stand-out, personalised and consistent service.
Retail Strategy
We provide a practical, easy to implement strategy that ensures your business operates at its best, including sales, inventory and displays.
Common Questions
Find answers to your questions quickly and easily.
We provide a range of consulting services focussed on enhancing in-store experiences for independent retailers. We provide practical strategies that help businesses thrive and connect with their customers and communities such as customer service and sales training, retail strategy and inventory planning.
You can easily book a session through our integrated calendar here. Just select a time that works for you and you will receive a confirmation email with a link to join the call at your scheduled time.
Yes, you can cancel or reschedule your booking, just follow the instructions provided in your confirmation email.
The discovery call is designed to determine whether I can help your business, and how. After the call, you can take some time to contemplate what we discussed and decide whether we should work together.
The 30 minute discovery call is free, with no obligation to proceed with working with me. The call is an introduction to me and the approach I take when I help high street businesses.