Meet your Retail Cheerleader
Hello, I'm Sarah! It's so lovely to meet you!
I am a Retail Consultant with over 30 years of experience in various roles and industries – everything from independent, premium and high street retailers, hospitality, corporate clients, all sorts! So I’ve seen and experienced a lot… and I still love it! I am now on a mission to help independent high street businesses like yours to stand out, shine and thrive – it’s all about retail success. I want to help you create amazing customer experiences that encourage everyone that comes into contact with your business to become fans, and tell everyone they know about you!
I’ve always been passionate about the charm of the British high street, and I’d love to work with you to help bring it back to the vibrant community-centred and supported place it used to be. Let’s chat about how we can work together to make your business the destination that everyone’s talking about.
30+ years of experience
I have worked in many different industries, in quite a few roles, yet one thing has been consistent throughout - customer service. I have had the lovely opportunity of working with all sorts of customers and clients which has provided me with a unique and diverse approach to problem solving and strategy.
Support
Supporting and guiding independent retailers to thrive is my mission. I believe that the human connection is the magic in high street retail and I will support your business in every way to reignite that spark.
Our Mission
At our core, we are dedicated to supporting independent retailers by enhancing their in-store experience. We believe in building strong relationships within the community, guiding our clients with practical strategies that merge charm and effectiveness. Our goal is to empower retailers to thrive in a competitive market.
Our Vision
We envision a vibrant retail landscape where independent businesses flourish through tailored consulting and community engagement. By fostering innovation and collaboration, we aim to create opportunities for growth that resonate with customers and reflect their needs.